Shipping & Returns

 

Shipping Domestic

All work is shipped via USPS Priority mail with insurance. 

Shipping International

Contact Gina DeSantis at ginadesantisceramics@gmail.com to discuss international shipping rates. 

Returns on Merchandise

All sales are final. 

Refund Policy for the Classroom

No refunds will be given without 7 days notice before the start date of the class AND are subject to a 15% cancellation fee. Any cancellations during a session are not eligible for a refund. Students may not switch to another class without 7 days notice and it must be to another class within that session. MAKE UP POLICY: I cannot prorate the fee if you are going to miss a class and there are no make up classes. INDEPENDENT STUDIO is free during your class start and end date for our 4-8 week adult classes. It does not apply to drop-in classes or kids' classes/camps. Ages 18 and older only. You can use this time to work on your projects. Once your class has ended you are responsible for paying the $15 drop in fee to independent studio.  There are no make ups for independent studio passes as it is considered extra time. Students are responsible for signing a policy form before beginning independent studio time. Expired passes cannot be extended. Please check with staff if you have questions about your pass expiration date